FAQ

FAQ
Questions and answers

Frequently Asked Questions

Find answers to the questions we hear most from organizations about workplace safety, compliance, grant funding, and security planning. If you don’t see what you’re looking for, our team is here to help.

Does a WVPP guarantee prevention of incidents?

No organization can guarantee prevention. The purpose is to reduce risk over time through clear reporting, consistent case handling, trained staff, and structured prevention and response.

Can you support implementation after the program is delivered?

Yes. Many clients engage us for rollout support: training delivery, tabletop exercises, audits, after-action reviews, and program refinement.

Do you help with documentation and incident trend tracking?

Yes. We build a centralized, secure documentation approach, including standards for storing records, controlling access, and trending incidents and concerns over time.

Can you support multi-site organizations across multiple states?

Yes. Kingswood supports clients across multiple states, including multi-site organizations operating in more than one region.

Do managers and supervisors receive specialized training?

Yes. Supervisor readiness is a major risk-control point. We provide role-based guidance focused on early intervention, de-escalation, documentation, and escalation decisions.

Do you help us build a reporting process that employees will actually use?

Yes. We build confidential/anonymous reporting options that route into a defined triage process with clear ownership, time expectations, escalation rules, and documentation standards.

What types of workplace violence does your program address?

A complete WVPP addresses categories such as criminal intent, customer/client issues, worker-on-worker, and personal-relationship spillover — and clearly defines behaviors such as intimidation, threats, harassment, stalking, domestic spillover, and physical violence.

What is the difference between workplace violence training and a Workplace Violence Prevention Program?

Training is one component. A WVPP is the full system: definition, ownership, reporting, triage, response, documentation, incident tracking, and program evaluation — plus training and testing.

Does BTAM guarantee prevention of incidents?

No organization can guarantee prevention. BTAM reduces risk by improving early detection, consistent decision-making, coordinated intervention, and continuous improvement.

Do you serve multi-site organizations across multiple states?

Yes. Kingswood supports clients across multiple states, including multi-site organizations operating in more than one region.

Can you help us document cases in a more defensible way?

Yes. Documentation discipline is one of the biggest drivers of program consistency and continuity. We provide templates and standards to support consistent case records and follow-through.

Do you provide guard services or executive protection?

Kingswood’s BTAM service is focused on assessment, case management, program development, and training. If physical security staffing is needed, we can coordinate with your existing providers or help you evaluate options.

Is BTAM only for workplaces?

No. BTAM is used in workplaces, schools, healthcare environments, and community settings—anywhere you need a structured process to prevent escalation.

Do we need a multidisciplinary team?

Yes. BTAM works best when decisions and interventions are coordinated across functions (HR, Security/Public Safety, EHS, Legal, Operations, and behavioral health partners when appropriate).

What is the difference between BTAM and workplace violence training?

Training is one component. BTAM is the operating system: reporting, triage, case management, mitigation planning, documentation, and ongoing review.

Service Area

Kingswood supports clients across multiple states, including multi-site organizations operating in more than one region.

Can you guarantee we’ll get funded?

No, NSGP is competitive. What we can do is increase the quality and defensibility of your submission and reduce preventable mistakes.

Do you provide the vulnerability assessment too?

Yes. We can conduct an assessment or review an existing one and ensure your projects and IJ map to documented vulnerabilities.

Does the IJ change every year?

Yes, FEMA’s IJ template is typically updated each fiscal year, and prior-year templates may not be accepted.

What documents do we need for a complete application?

Commonly required: the FEMA Investment Justification (IJ), a vulnerability/risk assessment that supports the request, and a mission statement.

What does NSGP pay for?

Common eligible cost categories include planning, equipment for target hardening/physical security enhancements, training and exercises and security technology.

What is the NSGP?

NSGP is a DHS/FEMA grant program that provides funding for facility hardening and other physical (and in recent cycles, cybersecurity) enhancements and activities for nonprofits at high risk of terrorist or extremist attack.

Does emergency planning guarantee prevention of harm or disruption?

No plan can guarantee outcomes. The purpose is to reduce risk and improve coordinated response through clear procedures, training, and continuous improvement.

Do you serve clients outside of Minnesota?

Yes. Kingswood supports clients across multiple states, including multi-site organizations operating in more than one region.

Can you train staff, leadership, and volunteers?

Yes. Training is role-based and built to be practical, repeatable, and sustainable.

How often should we review and update our plans?

At minimum annually and anytime your facility, staffing, systems, or responsibilities change. Many organizations also refresh after exercises or real incidents.

Do you provide tabletop exercises and after-action reports?

Yes. Exercises are designed to validate plans and capabilities, and we provide an improvement plan to drive corrective actions.

What emergencies do you cover?

We use an all-hazards approach tailored to your environment, medical, weather, fire, security threats, and operational disruptions, prioritized by likelihood and impact.

What’s the difference between an Emergency Action Plan and Emergency Preparedness?

An EAP is a foundational plan with defined minimum elements (e.g., reporting emergencies, evacuation procedures, accounting for employees, and points of contact). Emergency preparedness is broader, it includes roles, communications, training, exercises, and continuous improvement.

How is Kingswood’s approach different?

Kingswood provides practical, expert guidance rather than generic recommendations. The goal is to help organizations clearly understand their risks, know where to begin, and move forward with confidence.

Is this only for organizations that have already experienced an incident?

No. While many organizations seek support after an incident, vulnerability assessments are also valuable for proactive planning, growth, compliance preparation, board reporting, and strengthening long-term security strategy.

Will the assessment help leadership make better decisions?

Yes. A vulnerability assessment gives leaders a defensible basis for planning, budgeting, communicating with stakeholders, and making informed security decisions.

How does Kingswood prioritize recommendations?

Kingswood helps identify which issues present the greatest concern and which improvements should be addressed first. This allows your organization to make informed decisions rather than relying on generic security advice.

What will we receive from the assessment?

You will receive clear findings, prioritized recommendations, and practical guidance on what should be addressed first so leadership can focus time, budget, and resources where they matter most.

When should we conduct a vulnerability assessment?

Organizations often engage Kingswood after a security concern, recent incident, operational expansion, leadership change, board inquiry, or when they want to move from reactive fixes to a more disciplined security strategy.

Who is this service best suited for?

This service is ideal for organizations that need professional security guidance but may lack the time, internal resources, or in-house expertise to conduct a thorough risk assessment.

What does Kingswood Security assess?

Kingswood reviews areas such as risk management, physical security, security technology, operational readiness, and potential weaknesses that could affect your organization’s ability to protect people and assets.

Why should our organization consider a vulnerability assessment?

Most organizations know they need to improve security, but the harder question is where to start. A vulnerability assessment gives leadership a clear understanding of current gaps and a practical path forward.

What is a vulnerability assessment?

A vulnerability assessment is a structured review of your organization’s security risks. It helps identify where your people, facilities, operations, assets, and overall readiness may be exposed.

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