Problem:
A marketing business faced a security challenge when a recently terminated employee returned to the building and caused distress to the HR manager by pleading for their job back. The incident raised a safety concern among staff who were unsure of what to do. The company did not have any documented high-risk termination protocols or strong operational governance to handle such situations.
Solution:
Kingswood Security, was brought in to help the marketing business create high-risk termination protocols. We reviewed their current documentation within their employee handbook and conducted a gap analysis of what was missing. We worked with the HR manager to build an operational protocol that covered high-risk terminations and beyond. The new governance created a standard for leadership to follow, and staff could then be trained on how to respond. Our approach followed the principles of security risk assessment, including identifying assets, threats, vulnerabilities, and potential consequences.
Results:
By following our guidance, the marketing business was able to empower their employees with the knowledge and skills to handle high-risk termination situations. They created a threat assessment team that knew how to respond to potential security incidents. The new protocols and governance ensured that the company had a standardized approach to handling high-risk terminations and other security incidents.
Conclusion:
Working with Kingswood Security, helped the marketing business create high-risk termination protocols and improve their overall security posture. Our tailored solutions helped them identify and address vulnerabilities that could lead to potential security incidents.
