Case Study: Strengthening Operational Governance for a Large Church with Multi-Campuses

Problem:

A large church with multi-campuses faced a security challenge when they relied primarily on volunteers to implement safety plans. As they grew, getting consistency across all their church sites became a challenge. They had little time to train staff and volunteers on procedures, and as a result, their security posture had been weakened, and they had an adhoc response to security incidents as the security culture mindset had been lost.

Solution:

Kingswood Security, was brought in to help the large church strengthen their operational governance. We started with a gap assessment of all their existing security operational governance and found areas where security governance could be enhanced gaps. Working with the facilities manager, we then restructured their emergency operations plan, so it was simple and effective for people to pick up and follow. To solve the training aspect, we identified that the church did not have an abbreviated flip chart with their procedures. These flip charts help organizations with training, and once we had revised the procedures and created an updated flip chart, we were able to train staff. Our approach followed the principles of security risk assessment, including identifying assets, threats, vulnerabilities, and potential consequences.

Results:

By following our guidance, the large church was able to strengthen their security posture and create a more organized and consistent approach to handling security incidents. The revised emergency operations plan was simple and easy to follow, and the new flip chart helped staff and volunteers understand their role in emergencies and where to find their procedures during a crisis. The church now had more "security champions" and a stronger security culture mindset.

Conclusion:

Working with Kingswood Security, helped the large church strengthen their operational governance and improve their overall security posture. Our tailored solutions helped them identify and address vulnerabilities that could lead to potential security incidents.